Rebecca Luo, Inside Sales at

Rebecca is on the inside sales team here at, the inside sales CRM of choice for startups and SMBs. Previously, Rebecca was the VP of Business Development at a non-profit leadership network where she got to lead partnerships with companies like Shopify, McKinsey, Microsoft and more. And to top it off, Rebecca is also a multiple Canadian national gold medalist who has represented Team Canada at the 1st Junior World Kungfu Championships ūü•č

In this interview, Rebecca dives deep into how inside sales works here at, including how  she structures her day as a remote inside sales rep, what it's like working with international prospects, and how she goes about converting free trial members into paid customers. Rebecca also talks about making real-time improvements to your sales process, and discusses the parallels between professional athletics and sales.